Terms and Conditions

Last updated: 06/2024

We are Meadow Operations Limited (the “Company,” “we,” “us,” or “our”). Our company registration number is Registered under 11612697 and our registered office is at

Suite 10b 17-23 Queen Street, Deal, Kent, England, CT14 6EY

This Website is owned and administered by us and can be found at www.the-stepup-moves.com (henceforth referred to as the “Website”). These Terms and Conditions (hereinafter referred to as “Terms”) apply to the Website, Health and Lifestyle products and services, and any supplemental services accessible through the Website (hereinafter referred to as “Service” or “Services”).

By using any portion of our Services and Website you (referred to as “you,” “your,” and “User”) are agreeing to be bound by and are becoming a party to these Terms. If you do not agree to these Terms, do not use the Service and the Website.  

TABLE OF CONTENTS

  • User representations
  • Account registration
  • Age restrictions
  • Paid services
  • Intellectual property rights
  • Your submissions
  • Third-party websites and content
  • Term and termination
  • Modifications
  • Governing law
  • Disclaimer
  • Limitation of liability
  • Indemnification
  • Miscellaneous
  • Additional rules
  • Contact us

 

USER REPRESENTATIONS

To maintain a safe and positive environment, we require everyone to agree to and follow certain rules when using the Services. Our rules are based on principles of applicable law. You warrant that you shall not violate any laws, rules, or regulations through your use of the Website and Services. By using the Website, you represent and warrant that:

– you have the legal capacity and you agree to comply with these Terms;

– you are not a minor in the jurisdiction in which you reside;

– you will not violate any applicable laws or regulations during your use of the Website;

– you will not harass, abuse, harm, insult, defame, intimidate, or discriminate against individuals. No derogatory references to sex, gender, age, weight, body type, disability, ethnicity, religion, or sexual orientation, or endorsement of violence against any person or group, even if couched in humor, shall be permitted;

– you will not engage in spamming, phishing, farming, scanning, copying or any other form of fraudulent or deceptive activity;

– you will not interfere with or damage the operation of the Services, including through unauthorized use, disruption, automated attacks, exploitation, or abuse of our resources;

– you will not access the Website through automated or non-human means, whether through a bot, script or otherwise;

– you will refrain from uploading any content or files that might harm another person’s computer, property, or our Service by containing viruses, Trojan horses, worms, time bombs, or other similar software or programs;

– you will not infringe or violate the intellectual property rights of the Company or any other party.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Website (or any portion thereof).

 

ACCOUNT REGISTRATION

To utilize the Services effectively, you may be prompted to create an account that grants access to specific features tailored to your needs. During the registration process, it is imperative that you furnish accurate, current, authentic, and complete information, and ensure that your account remains updated at all times. We retain the authority to reject the use of inappropriate usernames, those infringing upon third-party intellectual rights, or any attempt to impersonate another user. By utilizing the Services, you pledge to comply with all relevant local, state, national, and international laws and regulations, in addition to these Terms.

You are solely accountable for maintaining the confidentiality of your account passwords and restricting access to them, as well as to your computer while logged into the Services. It is recommended that you create a robust password that is unique to your account, refrain from using the same password for other platforms, and periodically update it. You acknowledge that we bear no responsibility for any losses or damages resulting from the loss, theft, or improper use of your login credentials.

Furthermore, you understand that the Services are intended solely for personal use and may not be used for commercial endeavors. You agree not to permit third parties to access the Services using your account, nor attempt to transfer your rights or obligations to another individual in any manner.

 

AGE RESTRICTIONS

You shall be the age of majority as determined by the laws of your province or territory of residency and have full legal capacity to assume the obligations outlined in these Terms and to use our Website and Services. You represent and warrant that the information you give in your profile is true and accurate, that you are of legal age to enter into and abide by the terms of your province or territory of residence, and that you are fully capable of entering into and carrying out the obligations outlined in these Terms. Use of our Website and Services is void where prohibited. 


PAID SERVICES

Access to specific enhanced content, features, and functionality is facilitated by subscription packages from the Company. Detailed information regarding various packages and pricing schemes can be found in the relevant section of the Website.  In general, we offer a trial period of up to 3 days day(s) for £1 and monthly renewal packages for (£59.99). 

We reserve the right at any time to change our pricing for a trial period and/or monthly renewal package at our discretion to the maximum extent permitted by applicable law. Alterations in fee rates will be conspicuously communicated, either on or through the Website. Should you prefer not to adhere to the revised prices, you have the option to terminate the applicable trial period and/or monthly renewal package before the revised rates take effect. Should you fail to cancel your trial period and/or monthly renewal package following the implementation of such changes, you hereby consent to be charged the adjusted price rates.

A “Trial” is denoted as a special promotional plan, subscription, or service. Upon enrollment in a specific subscription plan (“Subscription Plan”) or Trial, you acknowledge that unless terminated before the end of the Subscription Plan or Trial, automatic renewal and charging for the relevant fee may occur. It is incumbent upon you to ascertain the termination date of the Subscription Plan or Trial. Unless otherwise specified on the Website, the auto-renewal duration of the Subscription Plan shall mirror that of the original Subscription Plan period.

Payments may be processed through third-party payment processors. If you choose to purchase a Subscription Plan or Trial, you acknowledge that:

– you agree to us storing any payment information provided by you through the Website or a third-party payment partner;

– you permit to use the provided payment method;

– you agree to provide accurate, current and complete payment and account information for all transactions on the Website;

– you authorize us to bill you for the paid service by the use of the selected payment method.

To facilitate transaction completion and ensure timely correspondence, you also agree to promptly update your account and payment information, including payment method, credit card expiration date, and email address.

No refunds are available for termination or cancellation, including for any partially used Trial or Subscription Plan, unless required by applicable law, expressly stated in these Terms, or approved in the Company’s sole discretion.

 

INTELLECTUAL PROPERTY RIGHTS

The Website is our exclusive property. All source code, databases, software, designs for websites, audio, video, text, photos, and graphics on the Website, as well as the trademarks, service marks, and logos that are contained therein, are owned or controlled by us or our licensors and are shielded by international copyright laws, trademark laws, copyright laws of England and Wales, and various other intellectual property rights. 

You are granted a non-exclusive, restricted, non-transferable, non-sublicensable, and freely revocable license to access and use the Services and the Website, provided that you comply with these Terms. By using our Services and Website, you consent to use all information and content for personal, non-commercial purposes only and in accordance with these Terms and any applicable laws. 

The materials on the Website or any other part of the Services are provided on the Website “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Website and no materials may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

 

YOUR SUBMISSIONS

Anything that the User submits to the Company or the Website (including, but not limited to, any text, images, photos, audio, video, location data, questions, comments, suggestions, ideas, feedback, or other information regarding the Website) is referred to as the “Submissions”, and once published, it cannot always be withdrawn.

Regarding your Submissions, you take full responsibility. You assume all liability for any risks arising from your published and submitted publications, including correctness concerns and legal claims. You represent and warrant that the Submissions are yours, or that you have the right to use them and give permission for their use as outlined in these Terms. It is prohibited for you to suggest that the Company has approved or sponsored the Submissions in any manner.

You grant the Company a licence to use the Submissions and any information you give us, even if you remain the owner of these Submissions. The Submissions may be used by us in a variety of ways, such as for public exhibition, editing, duplication, translation, reformatting, integration into advertisements and other works, creation of derivative works, promotion, and distribution.

As such, you hereby irrevocably grant us world-wide, non-exclusive, royalty-free, sublicensable, transferable rights to use the Submissions for any purpose. If in our sole discretion, we find any Submission to be illegal, offensive, threatening, libellous, defamatory, obscene, or otherwise objectionable, or if it violates another party’s intellectual property rights or these Terms, we may, but we are under no duty, to monitor, edit, or remove it. 

 

THIRD-PARTY WEBSITES AND CONTENT

The Website may contain (or you may be sent via the Website) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Website or any Third-Party Content posted on, available through, or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Website and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern. 

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.


TERM AND TERMINATION

These Terms shall remain in full force and effect while you use the Website.  Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Website (including blocking certain IP addresses), to any person for any reason or no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation. We may terminate your use or participation in the Website or delete any content or information that you posted at any time, without warning, in our sole discretion.

You may withdraw from using our Website and Services at any time by notifying us of your decision. You shall terminate your Trial or Subscription Plan before it expires if you purchased them and want to withdraw from using our Website and Services. In this case, the current paid term will terminate at the end of your Subscription Plan or Trial. If not required by applicable legislation or determined at the Company’s discretion, unused days of the Subscription Plan or Trial shall not be repaid. If the Trial is cancelled, all remaining trial periods are forfeited, and participation in subsequent trials is also lost, unless the Company grants an exception. All unpaid fees are still owed even if you choose to pay in installments (if applicable) and then terminate your Trial or Subscription Plan.


MODIFICATIONS

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We also reserve the right to modify or discontinue all or part of the Website without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website. We cannot guarantee that the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website. Nothing in these Terms shall be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

We may modify these Terms and Conditions at any time, and such modifications shall be effective immediately upon posting the modified Terms and Conditions on the Website. You agree to review the Terms and Conditions periodically to be aware of such modifications, and your accessing or using the Service constitutes your acceptance of the Terms and Conditions as it appears at the time of your access or use. If you do not agree to the modifications, you are not permitted to use and should discontinue your use of, the Services.

 

GOVERNING LAW

All matters relating to the Website and these Terms along with our Privacy Policy and Cookie Policy and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed by the laws of England and Wales, without regard to its conflict of law principles.

Any disagreement, issue, or claim resulting from the Terms or their termination, breach, or invalidity shall first be settled peacefully by discussion. If the disagreement cannot be settled through negotiation, it shall be determined by the court of England and Wales with the necessary expertise.

 

DISCLAIMER

THE WEBSITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE WEBSITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 

IN ADDITION, WE DO NOT GUARANTEE THAT USE OF OUR WEBSITE WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES, OR WORMS. WE DISCLAIM ALL LIABILITY FOR ANY INCORRECT OR INACCURATE SUBMISSIONS SUBMITTED WITHIN OR IN CONJUNCTION WITH THE SERVICES, ACCORDING TO THE HARDWARE OR SOFTWARE USED IN THE SERVICE OR BY USERS OF THE SERVICES. WE ACCEPT NO RESPONSIBILITY FOR ANY USER’S ACTIONS. WE DISCLAIM ALL RESPONSIBILITY FOR THE ACCURACY, GUARANTEES, AND EXPECTATIONS OF ANY INFORMATION SUBMITTED BY SERVICE USERS. 

YOU AGREE THAT WE MAY, FROM TIME TO TIME, CANCEL THE SERVICE AT ANY TIME, WITHOUT NOTIFYING YOU, OR REMOVE THE SERVICES FOR INDEFINITE PERIODS. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING DEATH OR PERSONAL INJURY, RESULTING FROM ANYONE USING THE SERVICES OR FROM ANY CONTENT TRANSMITTED TO USERS OR POSTED WITHIN THE SERVICES. WE DISCLAIM ALL DUTY AND ACCEPT NO RESPONSIBILITY FOR ANY LOSS OR DAMAGE OF ANY KIND THAT YOU MAY SUFFER AS A RESULT OF USING OR RELYING ON THE INFORMATION ON THIS WEBSITE. 

MEDICAL ADVICE IS NOT PROVIDED ON THIS WEBSITE. THE ENTIRE CONTENT OF THIS WEBSITE IS OFFERED PURELY FOR EDUCATIONAL AND ENTERTAINMENT PURPOSES. THIS WEBSITE SHOULD NOT BE USED AS A SUBSTITUTE FOR QUALIFIED PROFESSIONAL DIAGNOSES OR EXPERT MEDICAL ADVICE. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM OR CONDITION, PLEASE CONTACT A QUALIFIED HEALTHCARE PROFESSIONAL IMMEDIATELY.

 

LIMITATION OF LIABILITY

The use of the Website is entirely at your own risk, and in no event shall we, our officers, directors, employees, or agents, be liable to you or any third party under any legal or equitable theory, strict liability, contract, tort, or negligence for any loss or damages (including, but not limited to, direct, indirect, punitive, actual, consequential, incidental, special, exemplary, or otherwise), lost profit, or data loss arising from or relating to these Terms or your use of, or inability to use, the Services, including for any bugs, viruses, trojan horses, or the like (regardless of their origin), even if we have been informed of the possibility of such damages.

We shall not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or any services or items obtained through the Website or to your downloading of any material posted on it, or on any website linked to it.

We disclaim all liability and responsibility for any information or material you provide to the Website or the Service, as well as for how other users may use or misuse information or materials you contribute to the Website or Service.

The Company’s liability shall be restricted to the extent allowed by law because it is illegal in some countries to limit or exclude liability for incidental or consequential damages, or to exclude implied warranties. 

 

INDEMNIFICATION

You agree to indemnify us, keep us indemnified and hold us harmless and our officers, directors, employees and agents, from and against any claims, liabilities, damages (direct, indirect and consequential damages), losses and expenses (including reasonable legal fees), arising out of or in connection with your breach of these Terms or other terms and policies incorporated in it by reference, your breach of any laws, regulations or third-party rights including without limitation any copyright, property, or privacy right, any allegation that a third party was harmed by one of your Submissions.

Despite the above, you consent to support us in our defense of any claims made against us. We also retain the right to assume sole defense and control over any issue for which you are required to provide indemnification to us. We will endeavor in good faith to notify you of any such claim, action, or procedure that falls under the authority of this indemnity.

 

MISCELLANEOUS

You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of the Terms or your use of the Service or/and Website. These Terms, including our Privacy Policy, Cookie Policy and any other rules posted on the Website, are the entire agreement between you and Meadow Operations Limited regarding your use of the Service or/and Website. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. 

You may not transfer to any third party any of your rights under these Terms or concerning the Service or Website. Any assignment of the rights and obligations under these Terms to the third party by the Company is permitted.


ADDITIONAL RULES

Check out our Cookie Policy and Privacy Policy, which also apply to your visit to our Website, for more details on our other policies.

 

CONTACT US

For questions, comments, complaints, or claims related to the Service or/and Website, please contact us at:

[email protected]

Suite 10b 17-23 Queen Street, Deal, Kent, England, CT14 6EY